Privacy policy

Yousha Elia operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Yousha Elia is powered by Shopify, which enables us to offer these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

By using any part of our Services, you acknowledge and agree to the practices described in this Privacy Policy.

Personal Information We Collect or Process

"Personal information" refers to data that identifies or can reasonably be linked to you. We may collect the following categories:

  • Contact details: name, billing/shipping address, phone number, email address

  • Financial information: payment method, card details, transaction records

  • Account information: username, password, preferences

  • Transaction data: items viewed, cart/wishlist activity, purchases, returns

  • Customer communication: support inquiries, email messages

  • Device information: browser type, IP address, device identifiers

  • Usage data: interaction with our site and Services

Sources of Personal Information

We collect personal information from:

  • You, when using the Services or contacting us

  • Automatically, via cookies and tracking tools

  • Shopify and service providers, including payment processors and shipping providers

  • Marketing and affiliate partners, where applicable

How We Use Your Information

Depending on how you interact with us, we may use your information to:

✅ Provide and Improve Our Services

  • Process orders, payments, returns, and account management

  • Personalize your shopping experience

  • Recommend products and remember preferences

📢 Marketing and Advertising

  • Send promotions via email or SMS

  • Show you targeted ads based on previous interactions

  • Share offers related to your preferences

🔐 Security and Fraud Prevention

  • Authenticate your account

  • Detect fraudulent activity

  • Secure your transactions and account details

💬 Communication and Support

  • Respond to inquiries

  • Provide updates about orders and policies

  • Maintain our business relationship with you

⚖️ Legal and Compliance

  • Comply with laws or legal requests

  • Enforce terms and prevent misuse

How We Share Personal Information

We may share your information:

  • With Shopify, our platform provider

  • With service providers: payment processors, shipping, customer support

  • With marketing partners: to show ads or send campaigns

  • When you direct or consent, including through integrations or widgets

  • With affiliates or corporate partners

  • In a business transfer, legal proceeding, or enforcement action

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes some of your personal information to operate and improve the platform.
To understand how Shopify collects and uses your data, visit the Shopify Consumer Privacy Policy.
To exercise rights related to your Shopify data, go to the Shopify Privacy Portal.

Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the privacy or security of those platforms. Always review their policies before sharing your data.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from anyone under the age of majority in your location. If you are a parent or guardian and believe your child has shared data with us, please contact us to request deletion.

Security & Data Retention

We implement measures to secure your data, but no system is 100% secure. Avoid sending sensitive info through unsecured channels.

We retain personal data only as long as necessary to provide Services, meet legal obligations, resolve disputes, or enforce agreements.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Delete your information

  • Correct inaccurate data

  • Receive a copy (data portability)

  • Manage your communication preferences

  • Object or restrict certain types of processing

  • Withdraw consent at any time

To exercise your rights, email us at youshaelia@gmail.com.

We will verify your identity before processing requests and respond in a timely manner as required by law.

International Transfers

If you are in the UK or EEA, your data may be transferred outside your region. In such cases, we rely on Standard Contractual Clauses or equivalent legal safeguards to protect your data.

Complaints

If you have concerns about our handling of your data, contact us directly. You may also lodge a complaint with your local data protection authority.
For EEA users, find your supervisory authority here.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Revisions will be posted here with a new “Last updated” date.

Contact Us

For privacy-related questions or to exercise your rights, reach out to:

Email: youshaelia@gmail.com
Address: 12 Dunedin Way, Middlesex, ENG, UB4 9LG, United Kingdom

We are the data controller for your information under applicable privacy laws.